While the internet has made it possible to request quotes online, reviewing not only the price, but also the pros and cons of exclusions that could change the outcome to a claim became mind-numbing and it’s when I decided to let an agent with extensive experience do the legwork.There are few in the insurance industry with whom I've interacted with who can really LISTEN and have an in-depth knowledge of coverage details and skill set to discuss both the benefits/drawbacks of policy provisions like Judy Hentges and Matt Nance from Responsive Insurance. Matt Nance and Judy Hentges are two outstanding professionals and who are not only deserving of this recommendation but also deserving of your consideration when looking for insurance professionals who’ll go the extra mile to research the best plan and be prepared to discuss it in detail. Matt and his team go well above and beyond to make sure your insurance fits your needs, and is the most cost effective as well. Judy is our " angel" who makes sure we are up to date on all our policies. I cannot recommend this firm enough. They really give personalized service. Rare today. I had the pleasure of working with Matt Nance. He answered all my questions thoroughly and made me feel very comfortable throughout the process!! He is a gentleman and professional. Thank you very much Matt!! Just had a great experience with Judy at Responsive Insurance, who took care of us with auto, motorcycle, and umbrella policies. Judy is a wealth of knowledge and so easy and accommodating to work with. Having worked in the claims end of insurance for several years, she has a broad breadth of experience working in the insurance industry. She was so thorough going over the policies with us. We highly recommend! Thank you, Matt Nance and Responsive Insurance, for working so quickly and efficiently to provide a solid Homeowners Insurance policy within the time frame and budget I needed to close on my new house. You made a stressful process easy, and I am comfortable and confident with the way my new home is insured. You can count on my recommendation and my repeat business. I'll be in touch about changing my auto insurance next! I just used Responsive Insurance to get insurance on my new home. They were unbelievably responsive, worked with me through all of the steps in the process and saved me literally $1,000's of dollars. Highly recommend!! Ask for Rich. Matt Nance, owner of Responsive Insurance Inc, is the best insurance agent my husband and I have ever worked with. He reviewed all of our current insurance policies; including home, auto, flood and umbrella policies, and provided excellent recommendations for modifications to existing policies and better insurance provider options where appropriate. Matt is extremely knowledgeable, consciences and was very patient with our questions and concerns. I recommend Responsive Insurance Inc without question to anyone needing help with Insurance Coverage in Florida. Amazing service, great rates, and people who truly care more about their clients than anything else — what could be better? Insurance has always been confusing for me ( I am a widow).In late August I needed to secure a new home policy.. Matt was beyond helpful.. He explained everything in detail and just took his time and answered all my questions.. Not only did I get a great home insurance policy, I now really understand everything...No one ever took the time before..Great experience and I highly recommend them.. Matt Nance and the entire staff are extremely helpful and knowledgeable. In SW Florida you need a top-notch insurance agent who is accessible, responsive and has strong companies to choose from for your insurance needs. I switched to Responsive Insurance after Irma, and it is an excellent company with great customer service. I have to finally write a review for this great local company. We have used Matt for many years and we would highly recommend that anyone at least give him the chance to bid your insurance. If he cannot do better than what you currently have for a particular line of insurance he will just politely tell you, so you have nothing to lose by sitting down and discussing your insurance needs with him. He is very knowledgeable, professional and polite. He always takes the time to answer all of our questions. I just can't imagine that you would not be happy with the hands on, local service you will get with this local company. We would recommend to any friend or family member. I had been carrying the same car insurance and home owners insurance for years, automatically renewing each term or year as the case may be, feeling all was good and rates acceptable. But, I decided to have Matt review my policies to see if the coverage was acceptable and the rates as competitive as I thought. This included the General Liability and Workers Comp coverage I needed for my business. In short, Matt reviewed my policies, advised me where there may be shortcomings in my home owners policy and lack of reasonable coverage in my auto policy. He made recommendations in a clear and concise manner explaining why he made the recommendations he did. We found that overall if we combined some policies under one umbrella for the business, money could be saved. Bottom line, Matt worked up a great insurance package for my , home, personal autos, and business that made sense. I moved all of my policies, and where possible, made Matt the agent of record, because his knowledge of the industry, his service, and his personal attention gave me full confidence that I was well covered and taken care of. Give him the opportunity to see what he might do for you! ‹
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A few weeks ago I contacted Matt Nance while in the process of buying a car. Working with him not only made the process simple and made me fell as if I was being helped by a friend. I could tell my best interests were in the forefront. I would highly recommend Matt and Responsive Insurance.
Monica Maria M.
My husband and I were so impressed with the attention we received for our insurance needs. Phone inquiries were promptly returned and both Matt and Guna went out of their way to help us find the insurance we needed and answered all our questons in a way we could make the correct decisions. Thank you so much!
Sue and Michael M.
OUTSTANDING. In all regards Responsive Insurance provided the best service and advice you could hope for regarding insurance. They are extremely knowledgeable and always go the extra mile to ensure the best coverage at the best price. Matt and his team are always available and their response time is second to none. You really feel like they care and are doing everything they can to help you. This is exactly the service you want. I have multiple policies with them and highly recommend that you contact them to see for yourself.
Chris P.
I met with Matt after I sent him my current insurance to review. Matt’s suggestions for coverage made me feel very comfortable and he double my coverage and saved me money. I felt very confident with Matt’s service, especially since I don’t know that much about insurance and Matt made me very confident of my insurance needs! I highly recommend Matt. He is professional and follows through to the end.
Jill M.
I recently purchased life insurance and recommended to contact Matt Nance. Matt is very knowledgeable and walked me through all my options that would best suite my needs. I highly recommend Matt. He is professional and follows through to the end.
Kelly B.
I recently purchased a life insurance policy for my wife and I through Matt Nance at Responsive Insurance. He was straightforward, attentive, informative and truly cared about getting the right policy for my family. He did such a good job, that we immediately switched both of our auto insurance policies over to him, too. Great experience and I would highly recommend Matt Nance and Responsive Insurance to anyone!
Matt C.
I recently had Matt review my current auto insurance from another company and not only was he able to reduce my annual premium but he substantially increased my coverages in many areas and reduced my deductibles in other areas while make the application process seamless and easy. Very honest, ethical and knowledgeable. Highly recommend!
Thomas M.
